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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide when booking our services: your name, phone number, email address, and service location. We also collect basic analytics data (pages visited, time on site) to improve our website.

2. How We Use Your Information

Your information is used solely to: process your booking and service requests, contact you regarding your appointment, send service reminders via WhatsApp or SMS (if opted in), and improve our service quality.

3. Data Sharing

We do not sell, trade, or share your personal information with third parties. Your data stays with Leleya Cleaning Services and is never disclosed to external companies for marketing purposes.

4. Data Storage

Your booking information is stored securely. We retain records for up to 2 years for service history and warranty purposes, after which they are deleted.

5. Cookies

Our website uses essential cookies to ensure the site functions correctly. We use analytics cookies (with your consent) to understand how visitors use our site so we can improve it.

6. Your Rights

You have the right to access, correct, or delete any personal information we hold about you. To make a request, contact us at leleyacleaning@gmail.com or call 0768 629 466.

7. Contact

For any privacy concerns, contact our team at leleyacleaning@gmail.com or call 0768 629 466. We are based at Nyayo Estate Gate D, Embakasi, Nairobi, Kenya.